Contact

phone: 020 3301 2566

 

Sukrin Ltd

Westwood Business Centre, Hassocks - BN6 8SG

Call us on 020 3301 2566 or use the form below for general enquires or questions related to your order.
Our office opening hours are Monday to Friday 09 AM to 04 PM

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Product Guarantee and Returns Policy

We want you to be really happy with all of our products. Please get in touch if you would like any advice on how to use them in recipes. If you are not entirely satisfied, please let us know. Any items may be returned to us within 30 days of purchase, for a full refund.

 
 

Delivery


Where we ship to:

Currently, products ordered on our shop ship to the UK only:

For UK deliveries you can choose between Standard signed for and 3-5 days and and Next Day** delivery.

Just choose the option that’s best for you at checkout at the price shown. The cheapest option will be chosen for you by default.

 

Cost

We have tried give you the best deal on price for the quantity chosen, so there is not a fixed price per item. Prices we have quoted elsewhere are for the exact quantities advertised and may vary for the products chosen. 

Please check the final shipping amount at checkout, as this will be what you are charged. We try to give you the best value for money, which usually means, the more you order, the less you will pay to get each product sent to you. 

If no carriage option is available for your country, please contact us for other solutions.
** For orders received before 11 orders should be received on the following working day.

 

Questions regarding your order

If you have questions about an order, please call us on 020 3301 2566.

 

Cancellation Policy

If you need to cancel an order placed through our website, please call us on 020 3301 2566 before 10am the following day, and we will refund your payment to the card with which payment was made from.

 

Card Security

All orders placed with us via our website are paid by for by credit or debit card using Stripe, our secure payment partner. Stripe accepts Visa, MasterCard, and American Express. We will never require or store your personal credit or debit information. All card information is securely handled by payment provider Stripe

 
 

Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sukrin Ltd's relationship with you in relation to this website.

The term " Sukrin Ltd " or "us" or "we" refers to the owner of the website whose registered office is Suite 60 , 77 Beak Street, London, W1F 9DB. Our company registration number is 7991190 - Companies House, Cardiff, UK. The term "you" refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to English Law and be under the jurisdiction of the the courts of England and Wales.

By proceeding through the 'checkout process' you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. Dispatch of goods constitutes our acceptance of your order.

Prices including promotional prices are are for private customers only. We reserve the right to cancel any orders where we suspect purchases are for trading purposes or for any other reason.

We attempt to make every effort to show the correct prices, but mistakes can happen. We will try to correct any mistakes in a timely manner as well as inform you if your order is affected by such an error.

All products and promotional offers are subject to availability.

Prices can change from the time an item is added to the cart and when the checkout process is completed.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatching or cancel your order and notify you of such cancellation. On cancellation of an order, any payment made will be refunded immediately.

 
 

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:
- Your name - Address - Phone number - Email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.